Please confirm your registered email address & password. Username is your registered email
You may reset your password by using your email
Step 1: Click on ‘Forget Your Passwor’ button at the login page
Step 2: Fill up your email adress and click on ‘Reset Password’ button
Step 3: Login to your mail box, click on the ‘click here’ and reset new password
Please whatsApp your question to our hotline 60 19-332 2192 or email us at e-info@onehopecharity.org
Step 1: Create an account
Step 2: Select the case you want to donate and click on ‘ Donate Now’
Step 3: Fill up the information as following and click on the ‘Donate’
(1) Donation Amount
(2) Name – the name will be shown on the receipt , English & Chinese are accepted
(3) Email – the email will be receiving the receipt
(4) Contact Number
(5) IC Number – optional
(6) Company Name – optional* If fill up company name, the receipt will show the company name instead of Name
(7) Address – optional*
Step 4: Select the payment method
We would love you to be part of One Hope Member to receive information and update that we posted at the App/Web.
Nonetheless, we also need to generate receipt for your donation. Therefore, you would need to create an account with One Hope before you start to donate.
Option 1: One Hope receipt will be send to your email. If you did not find any receipt in your inbox, please check junk/spam box.
Option 2: Please login to your account, following by click on my account and download from the donation history.
For iphone users, please follow the following tst go to Settings -> Safari -> Disabled Block Pop-ups
Please try to redownload receipt from One Hope website.
Please try to redownload receipt from One Hope website.
Please noted that remarks will not be shown in receipt.
Please note that name on the receipt is unable to changed once receipt is generated.
Please close and clear the One Hope app from taskbar and re-open the app.
Please go to Play Store or App Store to download updates. If problem presist, please try to uninstall & reinstall the app.
Please close and clear the One Hope app from taskbar and re-open the app.
If this happen to you, please send us a bug report with screen recorded.
Due to Apple’s limitation, iOS users are required to be redirected to website for donation payment.